Support

Octane support hours are Monday–Friday, 9am–5pm EST.

We are closed on all major U.S. holidays. If you have an emergency, such as your Octane-hosted website is down, please call us at 770-527-8619.

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If you have an active monthly managed hosting, maintenance, and support plan, we’ll review your request and respond promptly. If you do not have an active plan, please reach out to our Billing & Accounts team for assistance.
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