This Web Hosting Services Addendum (“Addendum”) is incorporated into and made a part of the Standard Terms and Conditions (“STC’s”) of Octane Marketing Solutions, Inc. (“Octane”). This Addendum applies whenever an applicable Marketing Services Order (“MSO”) specifies that Octane shall provide web hosting services to Client. In the event of any conflict between this Addendum … Read more
We prioritize and address your website and hosting issues based on their severity and the time of submission. Our support triage process ensures that critical issues are handled promptly to minimize downtime and disruption. You can expect an initial response within 1 business day or less. Priority 1 Critical service-access issue affecting multiple users. Service … Read more
At our company, we prioritize providing a seamless user experience by rigorously testing and supporting the latest evergreen and the two most recent past releases of Google Chrome and Apple Safari browsers. We also extend support to other standards-compliant browsers, ensuring they function correctly through the use of web standards, progressive enhancement, and graceful degradation. … Read more
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Managed Email Octane no longer offers basic email hosting. We recommend using a managed email service provider such as Google Workspace. Another popular option is Microsoft 365 Business. Email Marketing We recommend Atlanta-based Mailchimp for email marketing campaigns. Transactional Email Transactional emails are automated emails sent from one sender to one recipient, usually related to … Read more
Hosting & Maintenance † We are not a certified ASV vendor. You can find a list of Approved Scanning Vendor (ASV) on the PCI Security Standards Council website. Ask us about how to simplify PCI Compliance using Stripe.
Email Setup Additional Services Special Google Workspace Offer As a Google Workspace partner, you can use our promo code to save 10% off Google Workspace for your first year. Use code 97VGJHM9PW7963N when you sign-up for a Starter plan or use R4ARRATMMGVR7L7 for a Business Standard plan.
These Standard Terms and Conditions (“STC’s”) shall apply to each and every Marketing Services Order (“MSO”), as defined below, which is entered into by and between Octane Marketing Solutions, Inc., a Georgia corporation (“Octane”) and the Client identified in each applicable MSO (“Client”). An MSO incorporating these STC’s is hereinafter sometimes referred to as this … Read more
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