Support

Octane support hours are Monday–Friday, 9am–5pm EST.

We are closed on all major U.S. holidays. If you have an emergency, such as your Octane-hosted website is down, please call us at 770-853-9625.

Octane Server Status

Uptime

Uptime

Search Support Articles

Recent Support Articles

Support

"*" indicates required fields

1Contact
2Message
If you have an active monthly managed hosting, maintenance, and support plan, we’ll review your request and respond promptly. If you do not have an active plan, please reach out to our Billing & Accounts team for assistance.
Name*