Should Your Business Engage with Negative Reviews?
By Grace on Wednesday, March, 3rd, 2021 in Octane Blog. No Comments
Online reviews give customers power to provide rapid and direct feedback to your business. While this can be great news for your small to midsize business, it is important that you actively participate in review management. One negative review can have a big impact on your online reputation. But, you are not powerless! Here is […]