The past two years, 2020 and 2021, have completely reshaped the online marketplace. The global pandemic made people dependent on ecommerce much more quickly than most experts anticipated. But we are only now beginning to get a full picture of what those shifts in behavior mean for customers. Here are a few things we think … Read more
Social messaging apps are one of the most utilized tools on the web. According to Gartner, messaging will account for 60% of customer service engagements by 2023. Your small to midsize business can use this powerful tool to improve your customer service. Here are some tips to help you get started: Choose a few platforms … Read more
Third-party reviews are an extremely powerful component to improving the online presence of your local business. Third-party review content and volume are big factors in SEO, or search engine optimization. Here are some ideas for how to improve your third-party review strategy: Increase review volume. Ask customers who interact with your company to write an … Read more
As news about the COVID19 Delta variant continues to develop, there are many unknowns. But, after over a year of living with this virus among us, it is safe to say we have already learned a lot. As business owners, you might be understandably concerned about how this new wave will affect you and your … Read more
Affiliate Marketing is growing in social media marketing. The truth is, it’s a new spin on an old idea: that ordinary people are the best people to spread the news about your business. In the old days, businesses offered referral discounts to avid customers. The new spin? Social media gives referral marketing new power. And, … Read more
If you spend time on social media, you know that there are often trends that become cultural moments. They can be serious or fun, controversial or just plain funny. Sometimes it is a news or sporting event. Other times it is a surprise hit on Netflix or a snafu from a famous person or brand. … Read more
Visual brand unity can often be overlooked in small business marketing. But it should be one of the guiding tenets of your marketing strategy. Here’s why. What is visual brand unity? Visual brand unity is like short-hand. It helps communicate your company identity at a quick glance. It is using similar fonts, colors, visuals and … Read more
One of the most powerful drivers of web page visitors is Google’s Featured Snippets. Featured snippets attempt to answer questions on the search page. Google highlights content from websites and users are able to find information without going to another web page. Interestingly, even though Google is attempting to reduce clicks, featured snippets still drive … Read more
Online reviews give customers power to provide rapid and direct feedback to your business. While this can be great news for your small to midsize business, it is important that you actively participate in review management. One negative review can have a big impact on your online reputation. But, you are not powerless! Here is … Read more
What do GameStop, Reddit and Wall Street Bets have to do with your online marketing strategy? More than you might think. We think there are some huge takeaways for your business. If you have been following any Economic News lately, you have most likely run across the story. Here’s what happened: It all began with a … Read more